Frequently Asked Questions
How do I Pay?
We accept payment via cash, check, major credit/ debit cards (MasterCard, Visa, etc.), and PayPal.
You don't have to pay for your move until the job is complete! When your move is done, the team leader for your move will go over the bill with you and accept payment for the move.
Do I need to rent my own truck?
No, you don't! While many of our customers choose to rent their own moving truck or enclosed trailer, our team would love to provide the vehicle for your move at our normal hourly rate.
If I do rent my own truck, how do I know which size to get?
12 ft truck- perfect for 1 bedroom and loft apartments without much to move.
16 ft truck- a great option for 1-2 bedroom apartments and smaller 1 bedroom houses
22 ft truck- best for 3 bedroom apartments or bedroom houses
26 ft truck- best for full-sized homes (3-4 bedrooms)
Can CMC's movers drive a truck that I rent?
Unfortunately, liability law prevents our Ankeny movers from driving vehicles rented by our clients. If you're not comfortable driving a large moving truck, let us take care of it! We can provide you with a truck for a flat hourly rate of $40/hr.
What is included in drive-time?
We begin billing when we leave our shop in Ankeny. We stop billing once we are back at the shop in Ankeny.